Privacy Policy
At Leo the Wildlife Ranger Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy is in accordance with the Personal Data Protection Act 2010 and explains how we collect, use, and safeguard your information, as well as your rights.
By using our website and services (“Services”), you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
We may update this policy from time to time. Any changes will be reflected by the updated date above.
What Information We Collect
We collect personal information that you provide when you:
• Make a purchase
• Sign up for our newsletter
• Contact us
This may include your name, email address, billing and shipping address, phone number, and order details.
Automatic Information
We may also collect non-personal information such as browser type, device information, and how you interact with our website to improve your experience.
How We Use Your Information
We use your information to:
• Process and deliver your orders
• Communicate with you regarding your purchases or inquiries
• Send updates or marketing emails (if you opt in)
• Improve our website and services
Third Party Services
We may use trusted third party providers to support our Services, including:
• Payment processing
• Shipping and order fulfillment
• Website hosting (Shopify)
• Analytics tools
These providers only access your information as necessary to perform their services.
Third Party Platforms
Our Services may link to third party platforms such as YouTube, Instagram, or others. We are not responsible for their privacy practices, and we encourage you to review their policies.
Data Retention
We retain your personal information only as long as necessary to:
• Fulfill orders
• Meet legal obligations
• Resolve disputes
Your Rights
You may request to access, update, or delete your personal information by contacting us. We will respond within a reasonable timeframe, subject to legal requirements.
Data Security
We implement reasonable security measures to protect your personal information. However, no system can be completely secure.
Data Transfers
Your information may be processed in countries outside your place of residence, including Singapore, the United States, or other locations where our service providers operate.
Contact Cookies and Data Analytics Tools
We use cookies and similar tracking technologies to improve your browsing experience, understand how you interact with our website, and support our services.
Cookies are small data files stored on your device that help us remember your preferences and enhance site functionality.
We may use cookies for purposes such as:
• Enabling essential website functions
• Analysing website traffic and performance
• Improving user experience
You can choose to disable cookies through your browser settings; however, this may affect certain features of the website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at email shop@leowildliferanger.com
