Terms and Conditions

This website is operated by Leo the Wildlife Ranger Shop, a brand of Omens Studios Pte Ltd (“we”, “us”, “our”). By accessing our website, purchasing products, or subscribing to our communications, you agree to be bound by these Terms & Conditions.

If you do not agree, please do not use our website or services.

We may update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

Use Of Our Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site. You must not attempt to gain unauthorized access to any part of the website or interfere with its proper functioning.

By using this site, you confirm that you are at least the age of majority in your jurisdiction or are using the website under the supervision of a parent or legal guardian.

Products & Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or cancel orders at our discretion. While we make every effort to ensure that product descriptions, images, and details are accurate, we do not guarantee that all information is complete, current, or error-free.

Pricing & Payments

All prices are listed in United States Dollars (US$) and may change without notice. We reserve the right to refuse or cancel any order due to pricing errors, product availability issues, payment problems, or suspected fraudulent activity.

Orders & Shipping

Placing an order does not guarantee that it will be accepted. Once your order is placed, you will receive a confirmation email; however, we reserve the right to cancel or limit orders at our discretion.

You are responsible for providing accurate shipping information. We are not liable for delays or delivery issues caused by incorrect addresses, courier delays, or customs processes.

Shipping Policy

Orders are typically processed within three (3) business days. Delivery times are estimates and may vary depending on your location and shipping provider.

International orders may be subject to customs duties or taxes, which are the responsibility of the customer. Once an order has been handed over to the courier, we are not responsible for delays, lost packages, or delivery issues.

Refund & Returns Policy

We want you to be satisfied with your purchase. Returns or exchanges may be requested within fourteen (14) days of receiving your order, provided that items are unused, in their original condition, and returned in original packaging.

Refunds, if approved, will be issued to the original payment method. We do not accept returns for used or damaged items (unless due to our error) or for final sale items. Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Emails & Marketing

By subscribing to our newsletter or providing your email address, you agree to receive updates, promotional materials, and other communications from us. You may unsubscribe at any time by using the link provided in our emails.

User Information

You agree that any information you provide to us, including through contact forms or subscriptions, is accurate and complete. You must not submit false information or misuse our services.

 Intellectual Property

All content on this website, including characters, artwork, designs, logos, and text, is the property of Omens Studios Pte Ltd and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

Third Party Links

Our website may include links to third party websites or services. We are not responsible for the content, policies, or practices of those third parties.

Limitation Of Liability

To the fullest extent permitted by law, Leo the Wildlife Ranger Shop and Omens Studios shall not be liable for any damages arising from your use of the website or any products purchased through it, including any errors, interruptions, or delays.

Indemnification

You agree to indemnify and hold harmless Leo the Wildlife Ranger Shop and Omens Studios from any claims, damages, or expenses arising from your breach of these Terms or misuse of the website.

Privacy

Your personal information is collected and used in accordance with our Privacy Policy.